ServSafe Alcohol Practice Test & Answers

ServSafe Alcohol Practice Test and Answers for Primary and Advanced Certification

There are two ServSafe Alcohol tests. The ServSafe Alcohol Primary and the ServSafe Alcohol Advanced. Check with your local health department or restaurant association to determine which one you need.

ServSafe Alcohol certification is not accepted in every state. Or there may be supplemental information that is different for each jurisdiction. These practice tests are based on the most common questions found in all municipalities.

ServSafe Alcohol Primary

The ServSafe Alcohol Primary exam is the easier one of the two. There are 40 questions and you must achieve a score of at least 75% in order to pass. That means that you need to correctly answer at least 30 of the questions correctly.

The ServSafe Alcohol Primary exam does not need to be taken under the supervision of a proctor. You are allowed to take it at home.

ServSafe Alcohol Advanced

The ServSafe Alcohol Advanced exam is more difficult. There are 70 questions but you are only graded on 60 of them. The remaining 10 are “pilot” questions to determine if they will be included in future exams. You need to score at least 80% in order to pass. This means that you must correctly answer at least 48 of the 60 graded questions.

The ServSafe Alcohol exam must be taken in the presence of a proctor, you are not allowed to take the test alone.

Tap the blue start button to begin. Use the arrows to view the next or previous question. Good luck!

Primary ServSafe Alcohol Test (40 Questions)

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Congratulations - you have completed Primary ServSafe Alcohol Test (40 Questions). You scored %%SCORE%% out of %%TOTAL%%. Your performance has been rated as %%RATING%%

Your answers are highlighted below.

Question 1

Most of the alcohol that a person drinks is absorbed into the bloodstream from which organ?

A	Stomach
B	Brain
C	Small intestine
D	Liver

Question 2

What action should be taken if you see a guest pass a drink to an underage person?

A	Allow the guests to continue drinking.
B	If the drinks were purchased by an adult, no action is required.
C	Stop service and remove the alcohol.
D	Discreetly ask intoxicated guests to leave.

Question 3

What is the best thing to do when liquor authorities enter your establishment?

A	Discontinue all alcohol service until the authorities leave.
B	Notify your manager.
C	Discreetly ask intoxicated guests to leave.
D	Find a coworker who will confirm to the authorities that you have not been serving minors.

Question 4

What should you do if a guest is intoxicated when she arrives at your establishment?

A	Do not serve her any alcohol.
B	Use physical force to stop her from entering
C	Serve the guest but keep a close eye on her.
D	Serve the guest no more than 1 alcoholic drink.

Question 5

What is the purpose of an ID reader?

A	To detect cracks or dents in IDs.
B	To detect holograms on IDs.
C	To display information from bar codes or magnetic stripes.
D	To confirm ID validity.

Question 6

Three visibly intoxicated men order beer, and their designated driver orders a soft drink. What action must the server take?

A	Offer the party food in addition to the drinks.
B	Confirm that the designated driver is sober.
C	Inform the party that they will not be served any more alcohol.
D	Serve the party the beer and cola.

Question 7

Other than being intact and current, what other features must an ID have in order to be valid?

A	Birth date, photo, and signature
B	Birth date, photo, and magnetic stripe
C	Birth date, photo, and hologram
D	Birth date, photo, and state seal

Question 8

What should you do if a guest is intoxicated when he arrives at your establishment?

A	Find out where he was drinking previously and report it to the police.
B	Do not serve him alcohol.
C	Physically prevent him from entering.
D	Serve him alcohol if he agrees to take a cab home.

Question 9

How many drinks are in a 2-ounce glass of 100-proof whiskey?

A	4
B	3
C	1
D	2

Question 10

How many drinks are in a 3-ounce glass of 80-proof vodka?

A	4
B	3
C	2
D	1

Question 11

What should you do if you have checked a guest’s ID and are still not sure if she is old enough to drink?

A	Ask the guest’s friend to verify her age.
B	Ask the guest a question only a person of their age would know.
C	Ask another server for a second opinion.
D	Ask for a second valid ID.

Question 12

What should you say to a guest when stopping service?

A	“Sorry sir, but you’ve had enough and I will not be able to serve you any more alcohol.”
B	“Sorry sir, but you’re having trouble talking, so we think you’ve had enough.”
C	“Sorry sir, but I’m not able to serve you any more alcohol this evening.”
D	“Sorry sir, but you might hurt someone if we gave you another drink, so we can’t serve you anymore tonight.”

Question 13

A guest arrived at a bar at 12:00 p.m. By 2:00 p.m., he had consumed 4 12-ounce beers. How many drinks remain in the guest’s body at 2:00 p.m.?

A	2
B	4
C	1
D	3

Question 14

What is the first thing you should do before stopping service to a guest?

A	Call the police.
B	Bring the guest a soft drink.
C	Fill out an incident report.
D	Alert a backup.

Question 15

What is the percentage of alcohol in an 80-proof bottle of vodka?

A	30%
B	20%
C	10%
D	40%

Question 16

A person who is complaining about the strength of a drink after drinking others of the same strength is demonstrating what sign of intoxication?

A	Impaired motor coordination
B	Impaired judgment
C	Relaxed inhibitions
D	Slowed reaction time

Question 17

Two men of equal height drank 3 shots of 80-proof whiskey in 1 hour. One man was overweight and the other had an athletic build. Which man will have the higher BAC?

A	They will have the same BAC
B	There is no way to determine who will have a higher BAC
C	The overweight man
D	The athletic man

Question 18

What do dram shop laws allow a person injured by an intoxicated guest to do?

A	Sue the bartender who served the intoxicated guest, but not the business owner.
B	Sue the business, but not the business owner.
C	Sue the bartender who served the intoxicated guest, the business, and the business owner.
D	Sue the business, but not the bartender who served the intoxicated guest.

Question 19

What is the best type of food to serve to a guest to help prevent intoxication?

A	Salty food items
B	Food high in sugar
C	Food high in carbohydrates
D	Food high in fat

Question 20

Which is true in relation to criminal and civil liability?

A	Criminal liability applies to the employees of an establishment, while civil liability applies only to the actual owners.
B	Criminal liability is being held responsible for committing a crime, while civil liability is being responsible for payment of damages.
C	Criminal and civil liability are the same thing.
D	Both criminal and civil liability can result in a prison sentence.

Question 21

It is against the law in most states to drive with what Blood Alcohol Content (BAC)?

A	.03 or higher.
B	.05 or higher.
C	.06 or higher.
D	.08 or higher.

Question 22

A guest who appeared very shy upon arrival at the establishment, is now acting very friendly and overly flirty. Which sign of intoxication is this guest exhibiting?

A	Impaired motor coordination
B	Slowed reaction time
C	Impaired judgment
D	Relaxed inhibitions

Question 23

An ID with a raised photo is an example of

A	an ID issued to someone under the age of 21.
B	tampering.
C	validity.
D	an ID issued to a non-citizen.

Question 24

A person who is losing their train of thought is demonstrating what sign of intoxication?

A	Impaired motor coordination
B	Slowed reaction time
C	Relaxed inhibitions
D	Impaired judgment

Question 25

All other factors being the same, who’s BAC would be highest after drinking a 12-ounce beer?

A	Man, aged 60
B	Woman, aged 25
C	Man, aged 25
D	Woman, aged 60

Question 26

A recipe for a margarita includes 2 ounces of 80-proof tequila, and 1 ounce of 80-proof Grand Marnier. How many standard drinks does this recipe contain?

A	4
B	3
C	1
D	2

Question 27

Which will result in a reduction of alcohol in a person’s bloodstream and help them sober up?

A	Passage of time
B	Exercising vigorously
C	Drinking coffee
D	Taking a cold shower

Question 28

What is one thing you should do if a fight happens?

A	Physically separate the fighting parties.
B	Wait to see if it ends on its own.
C	Move other guests away from the fight.
D	Physically restrain the more aggressive person.

Question 29

What feature is often added to IDs to keep them secure?

A	Blank backs
B	Ultraviolet text and features
C	Toll-free verification hotline numbers
D	Digitally blurred photos

Question 30

Which is true about liquor laws?

A	Violation of liquor laws will not result in an establishment losing its liquor license.
B	Obtaining a liquor license is the right of every operation.
C	Municipal liquor laws can be stricter than state liquor laws.
D	Only the local liquor authority has the responsibility for monitoring and enforcing liquor laws.

Question 31

When is the best time to inform a guest that you have to stop alcohol service?

A	Before the person has ordered food
B	When the person tries to order another drink
C	As you serve the person’s last drink
D	After you have arranged a safe ride home for the person

Question 32

When must you stop serving alcohol to guests?

A	When their BAC is .10 or higher
B	When they have finished drinking their second drink
C	When they look or act intoxicated
D	When they do not have a designated driver

Question 33

A guest has a birthday of January 1, 1998. In what year do they turn 21?

A	2019
B	2021
C	2018
D	2020

Question 34

Civil penalties may include which of the following?

A	Probation.
B	Serving prison time.
C	Fines.
D	Payment of damages.

Question 35

Which behavior is a sign that a guest is experiencing impaired judgment?

A	Becoming forgetful
B	Becoming depressed
C	Talking slowly
D	Drinking faster

Question 36

Which should be avoided when telling people that you have to stop service?

A	Being firm
B	Expressing concern
C	Using “you” statements
D	Citing company policy

Question 37

The liver breaks down alcohol in the body at what rate?

A	2 drinks per hour.
B	4 drinks per hour.
C	1 drink per hour.
D	3 drinks per hour.

Question 38

Which is an acceptable form of identification?

A	Birth Certificate
B	Passport
C	School ID
D	Voter's Registration Card

Question 39

What feature is added to a minor ID in most states to indicate that it was issued to a person younger than 21?

A	A magnetic strip
B	A vertical format
C	A state seal
D	A hologram

Question 40

How old must a person be to purchase alcohol in most states?

A	20 years old.
B	21 years old.
C	19 years old.
D	18 years old.

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Advanced ServSafe Alcohol Test (60 Questions)

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Congratulations - you have completed Advanced ServSafe Alcohol Test (60 Questions). You scored %%SCORE%% out of %%TOTAL%%. Your performance has been rated as %%RATING%%

Your answers are highlighted below.

Question 1

What should you do to verify that an ID belongs to a guest?

A	Compare the guest to someone of the same approximate age.
B	Compare the ID to confiscated fake IDs.
C	Compare the ID to an ID listed in an ID-checking guide.
D	Compare the guest to the physical characteristics on the ID.

Question 2

What does civil liability mean for sellers or servers of alcohol?

A	They can be fined for violating the establishment’s liquor license.
B	They can be held responsible for committing a crime.
C	They can be fined for failing to pass a compliance check.
D	They can be sued and forced to pay damages for injuries.

Question 3

When a person drinks alcohol, which organ absorbs most of the alcohol into the bloodstream?

A	Small intestine
B	Mouth and throat
C	Liver
D	Stomach

Question 4

When should you write an incident report?

A	Immediately after the incident.
B	One day after an incident occurs.
C	If a criminal charge is filed.
D	At the end of your shift.

Question 5

If a man and a woman drank 4 12-ounce beers in an hour, which one will, most likely, have the higher BAC?

A	They will have the same BAC.
B	The woman.
C	There is no way to determine who will have a higher BAC.
D	The man.

Question 6

What should you do before stopping service to a guest?

A	Complete an incident report.
B	Remove any alcohol from in front of the guest.
C	Alert a backup.
D	Isolate the guest from other customers.

Question 7

Alcohol is a?

A	Depressant
B	Blood sugar stabilizer
C	Stimulant
D	Warming agent

Question 8

No state law forbids a pregnant woman to consume alcohol, but some states require you to:

A	Establish their own policies regarding serving pregnant guests.
B	Post a visible sign that warns guests of alcohol’s effects on the fetus.
C	Verbally warn pregnant guest of effects of alcohol on fetus.
D	Pass out written warnings to pregnant guests.

Question 9

A guest who appeared very shy upon arrival at the establishment is now being loud and using foul language. Which sign of intoxication is this guest exhibiting?

A	Relaxed inhibitions
B	Slowed reaction time
C	Impaired judgment
D	Impaired motor coordination

Question 10

What should you do if guests insist on driving after service has been stopped?

A	Call the police.
B	Let them go because there is nothing more you can do.
C	Use physical force to stop them.
D	Take their car keys.

Question 11

What should you do if a guest is intoxicated when he arrives at your establishment?

A	Take his car keys.
B	Use physical force to stop him from entering.
C	Serve the guest no more than 1 alcoholic drink.
D	Make sure he gets home safely.

Question 12

Which contains the most alcohol?

A	32 oz bottle of beer.
B	8 oz glass of wine.
C	Mixed drink with 1 1/4 oz 80 proof liquor.
D	1 oz of 100 proof liquor.

Question 13

A person who is swaying or staggering when walking is demonstrating what sign of intoxication?

A	Impaired judgment
B	Relaxed inhibitions
C	Impaired motor coordination
D	Slowed reaction time

Question 14

Liquor licenses are issued and monitored by the

A	Local chamber of commerce.
B	Drug Enforcement Agency (DEA).
C	Bureau of Alcohol, Tobacco, and Firearms (ATF).
D	Liquor authority.

Question 15

If a guest makes irrational or argumentative statements and starts buying drinks for strangers is exhibiting?

A	Impaired motor coordination.
B	Slowed reaction time.
C	Impaired judgment.
D	Relaxed inhibitions.

Question 16

Once you have stopped service to a guest, what is the next step?

A	Alert a backup.
B	Complete an incident report.
C	Ask the guest to leave the establishment as soon as possible.
D	Offer food and nonalcoholic beverages.

Question 17

Which is an example of a criminal violation?

A	Serving alcohol to a guest who appears to be intoxicated.
B	Serving alcohol to a guest who is taking medication.
C	Serving alcohol to a regular.
D	Serving alcohol to a pregnant woman.

Question 18

Who will have a higher BAC, a guest who is drinking a 2-ounce martini, or a guest drinking a 12-ounce beer?

A	There is no way to know whose BAC will be higher.
B	The guest drinking the beer.
C	Both guests will have the same BAC.
D	The guest drinking the martini.

Question 19

Third-party liability results if a server:

A	Is injured on the job.
B	Serves alcohol to an intoxicated guest.
C	Doesn’t prevent a guest from driving away and someone is injured.
D	Serves alcohol to a minor.

Question 20

What must an ID contain in order to be valid?

A	Social security number
B	Signature
C	State seal
D	Hologram

Question 21

How many drinks are in a 60-ounce pitcher of beer?

A	2 drinks
B	4 drinks
C	5 drinks
D	3 drinks

Question 22

What does the use of a vertical format on an ID indicate?

A	The ID was issued to someone who requires corrective lenses.
B	The ID is not genuine or valid.
C	The ID was issued to a non-state resident.
D	The ID was issued to someone under 21.

Question 23

In many states, if a person drives from your establishment and injures someone, you could be held liable under:

A	The traffic light system.
B	DWI convictions.
C	Local last call ordinances.
D	Dram shop laws.

Question 24

John drank 6 12-ounce beers from 9 p.m. to 12 a.m. How many drinks still remain in his bloodstream?

A	3
B	4
C	1
D	2

Question 25

Criminal violations of alcohol-related law may result in what?

A	Jail time
B	Civil liability
C	Payment of damages
D	Dram shop

Question 26

Which drinks contain the same amount of alcohol?

A	6 ounces of wine; 12 ounces of beer; 1¼ ounces of 80-proof liquor; 2 ounces of 100-proof liquor.
B	5 ounces of wine; 12 ounces of beer; 1½ ounces of 80-proof liquor; 1 ounce of 100-proof liquor.
C	4 ounces of wine; 16 ounces of beer; 1¼ ounces of 80-proof liquor; ½ ounce of 100-proof liquor.
D	3 ounces of wine; 10 ounces of beer; 1 ounce of 80-proof liquor; 1¼ ounces of 100-proof liquor.

Question 27

What is true when serving a group of guests with a designated driver?

A	You are not responsible for the guests because they have a designated driver.
B	You are not responsible for the guests if they agree not to drive.
C	You cannot serve the guests to the point of intoxication.
D	You can continue service even if the guests are intoxicated.

Question 28

Who can be sued in a dram shop case?

A	The business, business owner, and employees
B	The business
C	The business owner
D	The employees of the business

Question 29

If a guest arrives at your establishment already intoxicated, you refuse service, and they agree to take a cab, what is the final step?

A	Fill out an incident report.
B	Call the police.
C	Inform the server on the next shift.
D	Call the guests family.

Question 30

When a guests face becomes red after having a few drinks the cause is?

A	Loss of body heat.
B	Slowed reactions.
C	Impaired motor skills.
D	Increased heart rate.

Question 31

When would you need to fill out an incident report?

A	A minor is seated with adults who are not drinking.
B	A guest is not appropriately dressed.
C	When a guest becomes intoxicated.
D	A taxi was called for an intoxicated person.

Question 32

If you are not certain that an ID is valid, what should you do?

A	Ask the guest for a second valid ID.
B	Question the guest until he gives up and leaves.
C	Call the local police.
D	Serve the guest a weaker version of the drink ordered.

Question 33

Four drinks are metabolized in about:

A	2 hours
B	3 hours
C	1 hour
D	4 hours

Question 34

Which of these will result in a reduction of alcohol in a person’s bloodstream?

A	Vomiting
B	Consuming energy drinks
C	Passage of time
D	Taking vitamins

Question 35

What percentage of alcohol is passed through the small intestine into the bloodstream?

A	80%
B	20%
C	8%
D	50%

Question 36

A person who switches to larger or stronger drinks is demonstrating what sign of intoxication?

A	Impaired judgment
B	Impaired motor coordination
C	Relaxed inhibitions
D	Slowed reaction time

Question 37

If you work in a large arena you must:

A	Serve drinks in oversized cups.
B	Stop serving alcohol ¾ of way through game.
C	Count drinks and be aware of intoxicated guests.
D	Allow spectators to "BYOB".

Question 38

Which food is mostly likely to slow the absorption of alcohol into the bloodstream?

A	Cheese sticks
B	Unsalted pretzels
C	Wheat bread
D	Garden salad

Question 39

A guest requests a rum and cola made with 1.5 ounces of 100-proof rum. How many standards drinks does this contain?

A	2
B	2.5
C	1
D	1.5

Question 40

What is BAC?

A	Percentage of alcohol in the bloodstream.
B	Percentage of alcohol in the brain.
C	Percentage of alcohol in the small intestine.
D	Percentage of alcohol broken down by the liver.

Question 41

What must you always do when checking an ID with an ID reader?

A	Scratch the magnetic stripe or bar code to ensure it is real.
B	Ask the guest to verify the readout on the display.
C	Compare the readout with the information on the ID.
D	Simply swipe or scan the ID.

Question 42

In many states, it is illegal for operations to

A	Allow drinking games such as pong and quarters.
B	Refuse service to guests over the age of 21.
C	Serve alcohol to a pregnant guest.
D	Ask guests to produce a second form of ID.

Question 43

A person who is talking or moving slowly is demonstrating what sign of intoxication?

A	Relaxed inhibitions
B	Slowed reaction time
C	Impaired judgment
D	Impaired motor coordination

Question 44

When stopping service, which statement should be avoided?

A	“You’re drunk and you’ve had enough.”
B	“It’s against the law for me to serve you any more alcohol.”
C	“Our company policy doesn’t allow me to serve you any more alcohol.”
D	“I want to make sure you get home safely.”

Question 45

Two guests who were happy upon arriving at your establishment are now beginning to argue. You don’t sense any immediate danger to you or other guests. What should you do?

A	Call the police.
B	Let the situation resolve itself.
C	Notify your manager to determine what to do.
D	Step between the 2 guests to stop the argument.

Question 46

If you fail to exercise reasonable care to an intoxicated person that results in a person being injured it is called:

A	Actual knowledge
B	Constructive knowledge
C	Negligence
D	Compliance

Question 47

What is the best type of food for preventing intoxication?

A	Food high in carbohydrates.
B	Food high in fat.
C	Food high in salt.
D	Food high in sugar.

Question 48

A guest has a birthday of February 5, 1999. In what year do they turn 21?

A	2021
B	2018
C	2020
D	2019

Question 49

Which behavior is a sign that a guest is experiencing impaired motor coordination?

A	Making rude comments
B	Spilling drinks
C	Becoming quiet
D	Being overly-friendly

Question 50

How much pure alcohol is contained in each of the following: a 12 oz beer, 4 oz wine, 1 ¼ oz 80 proof alcohol or 1 oz 100 proof alcohol?

A	1/4 oz pure alcohol.
B	1/2 oz pure alcohol.
C	1 oz pure alcohol.
D	3/4 oz pure alcohol.

Question 51

The manager should be informed when:

A	Guest switches to soda.
B	A party arrives with a designated driver.
C	Guest is being cut off alcohol.
D	Party arrives with a minor.

Question 52

A guest shows you an ID with a blank back. What does this tell you about the ID?

A	The ID was issued to someone under 21 years of age.
B	The ID is fake.
C	The ID is from a U.S. overseas territory.
D	The ID is expired.

Question 53

When you first decide to shut a guest off you should first:

A	Alert the other guests at the table.
B	Alert a manager and find a backup.
C	Fill out an incident report.
D	Serve the guest one last drink.

Question 54

Call police if a guest:

A	Complains about being refused alcohol.
B	Exhibits threatening or abusive behavior
C	Is denied alcohol.
D	Becomes intoxicated.

Question 55

What step should be taken after stopping service?

A	Remind the guest that they are drunk and you had to stop service.
B	Resume serving if the guest appears to calm down.
C	Inform coworkers that service has been stopped for the individual.
D	Demand that the guest leave immediately.

Question 56

Most of the alcohol a person consumes is metabolized by the:

A	Small intestine
B	Kidneys
C	Liver
D	Capillaries

Question 57

An ID that has expired is no longer

A	Voided
B	Valid
C	Genuine
D	Accurate

Question 58

In most states, how old must you be to purchase alcohol?

A	18
B	20
C	21
D	19

Question 59

If you become aware of drug activity in your establishment you should:

A	Tell manager.
B	Suggest that the involved guests leave.
C	Not stop serving nor confront guests.
D	Explain the law to the guest.

Question 60

When should an employee begin assessing guests for signs of intoxication?

A	When a guest first arrives at the establishment.
B	When a guest prepares to leave the establishment.
C	Any time a guest has consumed more than 1 drink per hour.
D	After a guest orders his or her second drink.

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