ServSafe Alcohol Practice Test & Answers

ServSafe Alcohol Practice Test and Answers for Primary and Advanced Certification

There are two ServSafe Alcohol tests. The ServSafe Alcohol Primary and the ServSafe Alcohol Advanced. Check with your local health department or restaurant association to determine which one you need.

ServSafe Alcohol certification is not accepted in every state. Or there may be supplemental information that is different for each jurisdiction. These practice tests are based on the most common questions found in all municipalities.

ServSafe Alcohol Primary

The ServSafe Alcohol Primary exam is the easier one of the two. There are 40 questions and you must achieve a score of at least 75% in order to pass. That means that you need to correctly answer at least 30 of the questions correctly.

The ServSafe Alcohol Primary exam does not need to be taken under the supervision of a proctor. You are allowed to take it at home.

ServSafe Alcohol Advanced

The ServSafe Alcohol Advanced exam is more difficult. There are 70 questions but you are only graded on 60 of them. The remaining 10 are “pilot” questions to determine if they will be included in future exams. You need to score at least 80% in order to pass. This means that you must correctly answer at least 48 of the 60 graded questions.

The ServSafe Alcohol exam must be taken in the presence of a proctor, you are not allowed to take the test alone.

Tap the blue start button to begin. Use the arrows to view the next or previous question. Good luck!

Primary ServSafe Alcohol Test (40 Questions)

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Congratulations - you have completed Primary ServSafe Alcohol Test (40 Questions). You scored %%SCORE%% out of %%TOTAL%%. Your performance has been rated as %%RATING%%

Your answers are highlighted below.

Question 1

A guest has a birthday of January 1, 1998. In what year do they turn 21?

A	2021
B	2019
C	2018
D	2020

Question 2

What should you do if you have checked a guest’s ID and are still not sure if she is old enough to drink?

A	Ask the guest’s friend to verify her age.
B	Ask for a second valid ID.
C	Ask another server for a second opinion.
D	Ask the guest a question only a person of their age would know.

Question 3

The liver breaks down alcohol in the body at what rate?

A	2 drinks per hour.
B	3 drinks per hour.
C	4 drinks per hour.
D	1 drink per hour.

Question 4

What should you do if a guest is intoxicated when she arrives at your establishment?

A	Use physical force to stop her from entering
B	Serve the guest but keep a close eye on her.
C	Serve the guest no more than 1 alcoholic drink.
D	Do not serve her any alcohol.

Question 5

Most of the alcohol that a person drinks is absorbed into the bloodstream from which organ?

A	Small intestine
B	Brain
C	Stomach
D	Liver

Question 6

Which is an acceptable form of identification?

A	Birth Certificate
B	School ID
C	Voter's Registration Card
D	Passport

Question 7

What is the first thing you should do before stopping service to a guest?

A	Call the police.
B	Fill out an incident report.
C	Bring the guest a soft drink.
D	Alert a backup.

Question 8

What action should be taken if you see a guest pass a drink to an underage person?

A	Allow the guests to continue drinking.
B	If the drinks were purchased by an adult, no action is required.
C	Discreetly ask intoxicated guests to leave.
D	Stop service and remove the alcohol.

Question 9

All other factors being the same, who’s BAC would be highest after drinking a 12-ounce beer?

A	Man, aged 60
B	Man, aged 25
C	Woman, aged 60
D	Woman, aged 25

Question 10

Civil penalties may include which of the following?

A	Serving prison time.
B	Probation.
C	Fines.
D	Payment of damages.

Question 11

Which is true in relation to criminal and civil liability?

A	Both criminal and civil liability can result in a prison sentence.
B	Criminal and civil liability are the same thing.
C	Criminal liability is being held responsible for committing a crime, while civil liability is being responsible for payment of damages.
D	Criminal liability applies to the employees of an establishment, while civil liability applies only to the actual owners.

Question 12

How old must a person be to purchase alcohol in most states?

A	21 years old.
B	19 years old.
C	18 years old.
D	20 years old.

Question 13

What feature is added to a minor ID in most states to indicate that it was issued to a person younger than 21?

A	A magnetic strip
B	A vertical format
C	A state seal
D	A hologram

Question 14

What is the best type of food to serve to a guest to help prevent intoxication?

A	Salty food items
B	Food high in carbohydrates
C	Food high in fat
D	Food high in sugar

Question 15

An ID with a raised photo is an example of

A	an ID issued to a non-citizen.
B	an ID issued to someone under the age of 21.
C	tampering.
D	validity.

Question 16

When must you stop serving alcohol to guests?

A	When they do not have a designated driver
B	When their BAC is .10 or higher
C	When they look or act intoxicated
D	When they have finished drinking their second drink

Question 17

What feature is often added to IDs to keep them secure?

A	Blank backs
B	Digitally blurred photos
C	Toll-free verification hotline numbers
D	Ultraviolet text and features

Question 18

Other than being intact and current, what other features must an ID have in order to be valid?

A	Birth date, photo, and magnetic stripe
B	Birth date, photo, and state seal
C	Birth date, photo, and signature
D	Birth date, photo, and hologram

Question 19

Three visibly intoxicated men order beer, and their designated driver orders a soft drink. What action must the server take?

A	Offer the party food in addition to the drinks.
B	Confirm that the designated driver is sober.
C	Serve the party the beer and cola.
D	Inform the party that they will not be served any more alcohol.

Question 20

How many drinks are in a 3-ounce glass of 80-proof vodka?

A	2
B	4
C	3
D	1

Question 21

Which behavior is a sign that a guest is experiencing impaired judgment?

A	Drinking faster
B	Talking slowly
C	Becoming forgetful
D	Becoming depressed

Question 22

What do dram shop laws allow a person injured by an intoxicated guest to do?

A	Sue the bartender who served the intoxicated guest, but not the business owner.
B	Sue the business, but not the bartender who served the intoxicated guest.
C	Sue the bartender who served the intoxicated guest, the business, and the business owner.
D	Sue the business, but not the business owner.

Question 23

What is one thing you should do if a fight happens?

A	Physically separate the fighting parties.
B	Physically restrain the more aggressive person.
C	Move other guests away from the fight.
D	Wait to see if it ends on its own.

Question 24

What should you say to a guest when stopping service?

A	“Sorry sir, but I’m not able to serve you any more alcohol this evening.”
B	“Sorry sir, but you might hurt someone if we gave you another drink, so we can’t serve you anymore tonight.”
C	“Sorry sir, but you’re having trouble talking, so we think you’ve had enough.”
D	“Sorry sir, but you’ve had enough and I will not be able to serve you any more alcohol.”

Question 25

What is the percentage of alcohol in an 80-proof bottle of vodka?

A	10%
B	30%
C	40%
D	20%

Question 26

A person who is complaining about the strength of a drink after drinking others of the same strength is demonstrating what sign of intoxication?

A	Impaired motor coordination
B	Slowed reaction time
C	Impaired judgment
D	Relaxed inhibitions

Question 27

What should you do if a guest is intoxicated when he arrives at your establishment?

A	Find out where he was drinking previously and report it to the police.
B	Serve him alcohol if he agrees to take a cab home.
C	Do not serve him alcohol.
D	Physically prevent him from entering.

Question 28

What is the best thing to do when liquor authorities enter your establishment?

A	Notify your manager.
B	Find a coworker who will confirm to the authorities that you have not been serving minors.
C	Discontinue all alcohol service until the authorities leave.
D	Discreetly ask intoxicated guests to leave.

Question 29

A guest who appeared very shy upon arrival at the establishment, is now acting very friendly and overly flirty. Which sign of intoxication is this guest exhibiting?

A	Impaired motor coordination
B	Relaxed inhibitions
C	Slowed reaction time
D	Impaired judgment

Question 30

Which will result in a reduction of alcohol in a person’s bloodstream and help them sober up?

A	Passage of time
B	Exercising vigorously
C	Taking a cold shower
D	Drinking coffee

Question 31

It is against the law in most states to drive with what Blood Alcohol Content (BAC)?

A	.08 or higher.
B	.06 or higher.
C	.03 or higher.
D	.05 or higher.

Question 32

Which should be avoided when telling people that you have to stop service?

A	Expressing concern
B	Using “you” statements
C	Being firm
D	Citing company policy

Question 33

Which is true about liquor laws?

A	Violation of liquor laws will not result in an establishment losing its liquor license.
B	Municipal liquor laws can be stricter than state liquor laws.
C	Only the local liquor authority has the responsibility for monitoring and enforcing liquor laws.
D	Obtaining a liquor license is the right of every operation.

Question 34

What is the purpose of an ID reader?

A	To detect cracks or dents in IDs.
B	To detect holograms on IDs.
C	To confirm ID validity.
D	To display information from bar codes or magnetic stripes.

Question 35

How many drinks are in a 2-ounce glass of 100-proof whiskey?

A	2
B	4
C	3
D	1

Question 36

When is the best time to inform a guest that you have to stop alcohol service?

A	After you have arranged a safe ride home for the person
B	As you serve the person’s last drink
C	Before the person has ordered food
D	When the person tries to order another drink

Question 37

A guest arrived at a bar at 12:00 p.m. By 2:00 p.m., he had consumed 4 12-ounce beers. How many drinks remain in the guest’s body at 2:00 p.m.?

A	4
B	1
C	3
D	2

Question 38

A person who is losing their train of thought is demonstrating what sign of intoxication?

A	Impaired judgment
B	Relaxed inhibitions
C	Impaired motor coordination
D	Slowed reaction time

Question 39

A recipe for a margarita includes 2 ounces of 80-proof tequila, and 1 ounce of 80-proof Grand Marnier. How many standard drinks does this recipe contain?

A	4
B	3
C	1
D	2

Question 40

Two men of equal height drank 3 shots of 80-proof whiskey in 1 hour. One man was overweight and the other had an athletic build. Which man will have the higher BAC?

A	There is no way to determine who will have a higher BAC
B	The athletic man
C	The overweight man
D	They will have the same BAC

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Advanced ServSafe Alcohol Test (60 Questions)

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Congratulations - you have completed Advanced ServSafe Alcohol Test (60 Questions). You scored %%SCORE%% out of %%TOTAL%%. Your performance has been rated as %%RATING%%

Your answers are highlighted below.

Question 1

When a person drinks alcohol, which organ absorbs most of the alcohol into the bloodstream?

A	Mouth and throat
B	Stomach
C	Small intestine
D	Liver

Question 2

Call police if a guest:

A	Complains about being refused alcohol.
B	Becomes intoxicated.
C	Exhibits threatening or abusive behavior
D	Is denied alcohol.

Question 3

A guest has a birthday of February 5, 1999. In what year do they turn 21?

A	2021
B	2018
C	2020
D	2019

Question 4

If a man and a woman drank 4 12-ounce beers in an hour, which one will, most likely, have the higher BAC?

A	They will have the same BAC.
B	The woman.
C	There is no way to determine who will have a higher BAC.
D	The man.

Question 5

What step should be taken after stopping service?

A	Inform coworkers that service has been stopped for the individual.
B	Resume serving if the guest appears to calm down.
C	Remind the guest that they are drunk and you had to stop service.
D	Demand that the guest leave immediately.

Question 6

No state law forbids a pregnant woman to consume alcohol, but some states require you to:

A	Verbally warn pregnant guest of effects of alcohol on fetus.
B	Post a visible sign that warns guests of alcohol’s effects on the fetus.
C	Establish their own policies regarding serving pregnant guests.
D	Pass out written warnings to pregnant guests.

Question 7

Who can be sued in a dram shop case?

A	The business owner
B	The business, business owner, and employees
C	The employees of the business
D	The business

Question 8

When would you need to fill out an incident report?

A	A guest is not appropriately dressed.
B	A taxi was called for an intoxicated person.
C	A minor is seated with adults who are not drinking.
D	When a guest becomes intoxicated.

Question 9

An ID that has expired is no longer

A	Voided
B	Genuine
C	Valid
D	Accurate

Question 10

Which food is mostly likely to slow the absorption of alcohol into the bloodstream?

A	Cheese sticks
B	Unsalted pretzels
C	Garden salad
D	Wheat bread

Question 11

John drank 6 12-ounce beers from 9 p.m. to 12 a.m. How many drinks still remain in his bloodstream?

A	3
B	4
C	2
D	1

Question 12

If a guest makes irrational or argumentative statements and starts buying drinks for strangers is exhibiting?

A	Relaxed inhibitions.
B	Slowed reaction time.
C	Impaired motor coordination.
D	Impaired judgment.

Question 13

If you fail to exercise reasonable care to an intoxicated person that results in a person being injured it is called:

A	Negligence
B	Actual knowledge
C	Compliance
D	Constructive knowledge

Question 14

Liquor licenses are issued and monitored by the

A	Liquor authority.
B	Bureau of Alcohol, Tobacco, and Firearms (ATF).
C	Local chamber of commerce.
D	Drug Enforcement Agency (DEA).

Question 15

Which behavior is a sign that a guest is experiencing impaired motor coordination?

A	Making rude comments
B	Spilling drinks
C	Being overly-friendly
D	Becoming quiet

Question 16

When stopping service, which statement should be avoided?

A	“Our company policy doesn’t allow me to serve you any more alcohol.”
B	“It’s against the law for me to serve you any more alcohol.”
C	“You’re drunk and you’ve had enough.”
D	“I want to make sure you get home safely.”

Question 17

Which is an example of a criminal violation?

A	Serving alcohol to a guest who is taking medication.
B	Serving alcohol to a pregnant woman.
C	Serving alcohol to a guest who appears to be intoxicated.
D	Serving alcohol to a regular.

Question 18

When should you write an incident report?

A	If a criminal charge is filed.
B	At the end of your shift.
C	Immediately after the incident.
D	One day after an incident occurs.

Question 19

When you first decide to shut a guest off you should first:

A	Fill out an incident report.
B	Alert a manager and find a backup.
C	Serve the guest one last drink.
D	Alert the other guests at the table.

Question 20

If you work in a large arena you must:

A	Stop serving alcohol ¾ of way through game.
B	Allow spectators to "BYOB".
C	Serve drinks in oversized cups.
D	Count drinks and be aware of intoxicated guests.

Question 21

What should you do if a guest is intoxicated when he arrives at your establishment?

A	Serve the guest no more than 1 alcoholic drink.
B	Use physical force to stop him from entering.
C	Take his car keys.
D	Make sure he gets home safely.

Question 22

A guest requests a rum and cola made with 1.5 ounces of 100-proof rum. How many standards drinks does this contain?

A	1.5
B	2.5
C	1
D	2

Question 23

A person who is swaying or staggering when walking is demonstrating what sign of intoxication?

A	Slowed reaction time
B	Relaxed inhibitions
C	Impaired motor coordination
D	Impaired judgment

Question 24

Which of these will result in a reduction of alcohol in a person’s bloodstream?

A	Taking vitamins
B	Consuming energy drinks
C	Vomiting
D	Passage of time

Question 25

How much pure alcohol is contained in each of the following: a 12 oz beer, 4 oz wine, 1 ¼ oz 80 proof alcohol or 1 oz 100 proof alcohol?

A	3/4 oz pure alcohol.
B	1/2 oz pure alcohol.
C	1/4 oz pure alcohol.
D	1 oz pure alcohol.

Question 26

If you become aware of drug activity in your establishment you should:

A	Not stop serving nor confront guests.
B	Explain the law to the guest.
C	Suggest that the involved guests leave.
D	Tell manager.

Question 27

In many states, if a person drives from your establishment and injures someone, you could be held liable under:

A	The traffic light system.
B	Local last call ordinances.
C	Dram shop laws.
D	DWI convictions.

Question 28

Criminal violations of alcohol-related law may result in what?

A	Payment of damages
B	Civil liability
C	Dram shop
D	Jail time

Question 29

If you are not certain that an ID is valid, what should you do?

A	Serve the guest a weaker version of the drink ordered.
B	Ask the guest for a second valid ID.
C	Call the local police.
D	Question the guest until he gives up and leaves.

Question 30

A person who switches to larger or stronger drinks is demonstrating what sign of intoxication?

A	Relaxed inhibitions
B	Impaired motor coordination
C	Impaired judgment
D	Slowed reaction time

Question 31

A person who is talking or moving slowly is demonstrating what sign of intoxication?

A	Impaired judgment
B	Slowed reaction time
C	Impaired motor coordination
D	Relaxed inhibitions

Question 32

What is BAC?

A	Percentage of alcohol in the bloodstream.
B	Percentage of alcohol broken down by the liver.
C	Percentage of alcohol in the small intestine.
D	Percentage of alcohol in the brain.

Question 33

Two guests who were happy upon arriving at your establishment are now beginning to argue. You don’t sense any immediate danger to you or other guests. What should you do?

A	Let the situation resolve itself.
B	Step between the 2 guests to stop the argument.
C	Call the police.
D	Notify your manager to determine what to do.

Question 34

What percentage of alcohol is passed through the small intestine into the bloodstream?

A	80%
B	20%
C	50%
D	8%

Question 35

In most states, how old must you be to purchase alcohol?

A	21
B	18
C	19
D	20

Question 36

Which drinks contain the same amount of alcohol?

A	4 ounces of wine; 16 ounces of beer; 1¼ ounces of 80-proof liquor; ½ ounce of 100-proof liquor.
B	6 ounces of wine; 12 ounces of beer; 1¼ ounces of 80-proof liquor; 2 ounces of 100-proof liquor.
C	3 ounces of wine; 10 ounces of beer; 1 ounce of 80-proof liquor; 1¼ ounces of 100-proof liquor.
D	5 ounces of wine; 12 ounces of beer; 1½ ounces of 80-proof liquor; 1 ounce of 100-proof liquor.

Question 37

Four drinks are metabolized in about:

A	4 hours
B	2 hours
C	3 hours
D	1 hour

Question 38

Which contains the most alcohol?

A	Mixed drink with 1 1/4 oz 80 proof liquor.
B	8 oz glass of wine.
C	32 oz bottle of beer.
D	1 oz of 100 proof liquor.

Question 39

What should you do to verify that an ID belongs to a guest?

A	Compare the ID to confiscated fake IDs.
B	Compare the guest to someone of the same approximate age.
C	Compare the guest to the physical characteristics on the ID.
D	Compare the ID to an ID listed in an ID-checking guide.

Question 40

How many drinks are in a 60-ounce pitcher of beer?

A	5 drinks
B	4 drinks
C	3 drinks
D	2 drinks

Question 41

If a guest arrives at your establishment already intoxicated, you refuse service, and they agree to take a cab, what is the final step?

A	Call the police.
B	Call the guests family.
C	Inform the server on the next shift.
D	Fill out an incident report.

Question 42

What should you do before stopping service to a guest?

A	Complete an incident report.
B	Isolate the guest from other customers.
C	Alert a backup.
D	Remove any alcohol from in front of the guest.

Question 43

What does the use of a vertical format on an ID indicate?

A	The ID is not genuine or valid.
B	The ID was issued to someone who requires corrective lenses.
C	The ID was issued to a non-state resident.
D	The ID was issued to someone under 21.

Question 44

What should you do if guests insist on driving after service has been stopped?

A	Let them go because there is nothing more you can do.
B	Use physical force to stop them.
C	Take their car keys.
D	Call the police.

Question 45

What must you always do when checking an ID with an ID reader?

A	Ask the guest to verify the readout on the display.
B	Scratch the magnetic stripe or bar code to ensure it is real.
C	Compare the readout with the information on the ID.
D	Simply swipe or scan the ID.

Question 46

The manager should be informed when:

A	Guest switches to soda.
B	Party arrives with a minor.
C	Guest is being cut off alcohol.
D	A party arrives with a designated driver.

Question 47

What is true when serving a group of guests with a designated driver?

A	You cannot serve the guests to the point of intoxication.
B	You are not responsible for the guests if they agree not to drive.
C	You are not responsible for the guests because they have a designated driver.
D	You can continue service even if the guests are intoxicated.

Question 48

What does civil liability mean for sellers or servers of alcohol?

A	They can be sued and forced to pay damages for injuries.
B	They can be fined for violating the establishment’s liquor license.
C	They can be fined for failing to pass a compliance check.
D	They can be held responsible for committing a crime.

Question 49

Once you have stopped service to a guest, what is the next step?

A	Alert a backup.
B	Ask the guest to leave the establishment as soon as possible.
C	Complete an incident report.
D	Offer food and nonalcoholic beverages.

Question 50

What is the best type of food for preventing intoxication?

A	Food high in sugar.
B	Food high in carbohydrates.
C	Food high in fat.
D	Food high in salt.

Question 51

Who will have a higher BAC, a guest who is drinking a 2-ounce martini, or a guest drinking a 12-ounce beer?

A	The guest drinking the beer.
B	There is no way to know whose BAC will be higher.
C	Both guests will have the same BAC.
D	The guest drinking the martini.

Question 52

Third-party liability results if a server:

A	Serves alcohol to a minor.
B	Is injured on the job.
C	Doesn’t prevent a guest from driving away and someone is injured.
D	Serves alcohol to an intoxicated guest.

Question 53

When should an employee begin assessing guests for signs of intoxication?

A	When a guest first arrives at the establishment.
B	When a guest prepares to leave the establishment.
C	Any time a guest has consumed more than 1 drink per hour.
D	After a guest orders his or her second drink.

Question 54

In many states, it is illegal for operations to

A	Refuse service to guests over the age of 21.
B	Ask guests to produce a second form of ID.
C	Allow drinking games such as pong and quarters.
D	Serve alcohol to a pregnant guest.

Question 55

What must an ID contain in order to be valid?

A	Social security number
B	Hologram
C	Signature
D	State seal

Question 56

Most of the alcohol a person consumes is metabolized by the:

A	Kidneys
B	Liver
C	Capillaries
D	Small intestine

Question 57

Alcohol is a?

A	Depressant
B	Blood sugar stabilizer
C	Stimulant
D	Warming agent

Question 58

When a guests face becomes red after having a few drinks the cause is?

A	Slowed reactions.
B	Increased heart rate.
C	Impaired motor skills.
D	Loss of body heat.

Question 59

A guest shows you an ID with a blank back. What does this tell you about the ID?

A	The ID was issued to someone under 21 years of age.
B	The ID is expired.
C	The ID is fake.
D	The ID is from a U.S. overseas territory.

Question 60

A guest who appeared very shy upon arrival at the establishment is now being loud and using foul language. Which sign of intoxication is this guest exhibiting?

A	Impaired motor coordination
B	Relaxed inhibitions
C	Slowed reaction time
D	Impaired judgment

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