ServSafe Alcohol Practice Test & Answers

ServSafe Alcohol Practice Test and Answers for Primary and Advanced Certification

There are two ServSafe Alcohol tests. The ServSafe Alcohol Primary and the ServSafe Alcohol Advanced. Check with your local health department or restaurant association to determine which one you need.

ServSafe Alcohol certification is not accepted in every state. Or there may be supplemental information that is different for each jurisdiction. These practice tests are based on the most common questions found in all municipalities.

ServSafe Alcohol Primary

The ServSafe Alcohol Primary exam is the easier one of the two. There are 40 questions and you must achieve a score of at least 75% in order to pass. That means that you need to correctly answer at least 30 of the questions correctly.

The ServSafe Alcohol Primary exam does not need to be taken under the supervision of a proctor. You are allowed to take it at home.

ServSafe Alcohol Advanced

The ServSafe Alcohol Advanced exam is more difficult. There are 70 questions but you are only graded on 60 of them. The remaining 10 are “pilot” questions to determine if they will be included in future exams. You need to score at least 80% in order to pass. This means that you must correctly answer at least 48 of the 60 graded questions.

The ServSafe Alcohol exam must be taken in the presence of a proctor, you are not allowed to take the test alone.

Tap the blue start button to begin. Use the arrows to view the next or previous question. Good luck!

Primary ServSafe Alcohol Test (40 Questions)

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Congratulations - you have completed Primary ServSafe Alcohol Test (40 Questions). You scored %%SCORE%% out of %%TOTAL%%. Your performance has been rated as %%RATING%%

Your answers are highlighted below.

Question 1

A guest arrived at a bar at 12:00 p.m. By 2:00 p.m., he had consumed 4 12-ounce beers. How many drinks remain in the guest’s body at 2:00 p.m.?

A	2
B	3
C	4
D	1

Question 2

How many drinks are in a 3-ounce glass of 80-proof vodka?

A	1
B	3
C	4
D	2

Question 3

All other factors being the same, who’s BAC would be highest after drinking a 12-ounce beer?

A	Man, aged 25
B	Man, aged 60
C	Woman, aged 25
D	Woman, aged 60

Question 4

An ID with a raised photo is an example of

A	an ID issued to someone under the age of 21.
B	tampering.
C	an ID issued to a non-citizen.
D	validity.

Question 5

The liver breaks down alcohol in the body at what rate?

A	1 drink per hour.
B	3 drinks per hour.
C	2 drinks per hour.
D	4 drinks per hour.

Question 6

A guest who appeared very shy upon arrival at the establishment, is now acting very friendly and overly flirty. Which sign of intoxication is this guest exhibiting?

A	Impaired motor coordination
B	Impaired judgment
C	Slowed reaction time
D	Relaxed inhibitions

Question 7

Which is true about liquor laws?

A	Violation of liquor laws will not result in an establishment losing its liquor license.
B	Only the local liquor authority has the responsibility for monitoring and enforcing liquor laws.
C	Obtaining a liquor license is the right of every operation.
D	Municipal liquor laws can be stricter than state liquor laws.

Question 8

When is the best time to inform a guest that you have to stop alcohol service?

A	As you serve the person’s last drink
B	After you have arranged a safe ride home for the person
C	When the person tries to order another drink
D	Before the person has ordered food

Question 9

A person who is losing their train of thought is demonstrating what sign of intoxication?

A	Impaired judgment
B	Slowed reaction time
C	Relaxed inhibitions
D	Impaired motor coordination

Question 10

Other than being intact and current, what other features must an ID have in order to be valid?

A	Birth date, photo, and signature
B	Birth date, photo, and magnetic stripe
C	Birth date, photo, and state seal
D	Birth date, photo, and hologram

Question 11

What is the best thing to do when liquor authorities enter your establishment?

A	Find a coworker who will confirm to the authorities that you have not been serving minors.
B	Discontinue all alcohol service until the authorities leave.
C	Notify your manager.
D	Discreetly ask intoxicated guests to leave.

Question 12

Civil penalties may include which of the following?

A	Fines.
B	Probation.
C	Payment of damages.
D	Serving prison time.

Question 13

Which should be avoided when telling people that you have to stop service?

A	Expressing concern
B	Using “you” statements
C	Being firm
D	Citing company policy

Question 14

What is one thing you should do if a fight happens?

A	Move other guests away from the fight.
B	Physically restrain the more aggressive person.
C	Physically separate the fighting parties.
D	Wait to see if it ends on its own.

Question 15

What is the first thing you should do before stopping service to a guest?

A	Bring the guest a soft drink.
B	Alert a backup.
C	Fill out an incident report.
D	Call the police.

Question 16

What do dram shop laws allow a person injured by an intoxicated guest to do?

A	Sue the bartender who served the intoxicated guest, but not the business owner.
B	Sue the bartender who served the intoxicated guest, the business, and the business owner.
C	Sue the business, but not the bartender who served the intoxicated guest.
D	Sue the business, but not the business owner.

Question 17

Most of the alcohol that a person drinks is absorbed into the bloodstream from which organ?

A	Small intestine
B	Brain
C	Stomach
D	Liver

Question 18

What should you say to a guest when stopping service?

A	“Sorry sir, but I’m not able to serve you any more alcohol this evening.”
B	“Sorry sir, but you’ve had enough and I will not be able to serve you any more alcohol.”
C	“Sorry sir, but you might hurt someone if we gave you another drink, so we can’t serve you anymore tonight.”
D	“Sorry sir, but you’re having trouble talking, so we think you’ve had enough.”

Question 19

What is the purpose of an ID reader?

A	To detect holograms on IDs.
B	To detect cracks or dents in IDs.
C	To display information from bar codes or magnetic stripes.
D	To confirm ID validity.

Question 20

A guest has a birthday of January 1, 1998. In what year do they turn 21?

A	2020
B	2021
C	2018
D	2019

Question 21

What is the best type of food to serve to a guest to help prevent intoxication?

A	Food high in sugar
B	Salty food items
C	Food high in fat
D	Food high in carbohydrates

Question 22

How many drinks are in a 2-ounce glass of 100-proof whiskey?

A	4
B	1
C	3
D	2

Question 23

What should you do if a guest is intoxicated when she arrives at your establishment?

A	Serve the guest but keep a close eye on her.
B	Do not serve her any alcohol.
C	Use physical force to stop her from entering
D	Serve the guest no more than 1 alcoholic drink.

Question 24

A person who is complaining about the strength of a drink after drinking others of the same strength is demonstrating what sign of intoxication?

A	Impaired judgment
B	Impaired motor coordination
C	Slowed reaction time
D	Relaxed inhibitions

Question 25

It is against the law in most states to drive with what Blood Alcohol Content (BAC)?

A	.05 or higher.
B	.06 or higher.
C	.08 or higher.
D	.03 or higher.

Question 26

Three visibly intoxicated men order beer, and their designated driver orders a soft drink. What action must the server take?

A	Inform the party that they will not be served any more alcohol.
B	Serve the party the beer and cola.
C	Confirm that the designated driver is sober.
D	Offer the party food in addition to the drinks.

Question 27

A recipe for a margarita includes 2 ounces of 80-proof tequila, and 1 ounce of 80-proof Grand Marnier. How many standard drinks does this recipe contain?

A	2
B	1
C	4
D	3

Question 28

What should you do if you have checked a guest’s ID and are still not sure if she is old enough to drink?

A	Ask another server for a second opinion.
B	Ask the guest a question only a person of their age would know.
C	Ask the guest’s friend to verify her age.
D	Ask for a second valid ID.

Question 29

What action should be taken if you see a guest pass a drink to an underage person?

A	Discreetly ask intoxicated guests to leave.
B	If the drinks were purchased by an adult, no action is required.
C	Allow the guests to continue drinking.
D	Stop service and remove the alcohol.

Question 30

Which is true in relation to criminal and civil liability?

A	Both criminal and civil liability can result in a prison sentence.
B	Criminal liability applies to the employees of an establishment, while civil liability applies only to the actual owners.
C	Criminal liability is being held responsible for committing a crime, while civil liability is being responsible for payment of damages.
D	Criminal and civil liability are the same thing.

Question 31

Two men of equal height drank 3 shots of 80-proof whiskey in 1 hour. One man was overweight and the other had an athletic build. Which man will have the higher BAC?

A	There is no way to determine who will have a higher BAC
B	The overweight man
C	The athletic man
D	They will have the same BAC

Question 32

When must you stop serving alcohol to guests?

A	When they do not have a designated driver
B	When their BAC is .10 or higher
C	When they look or act intoxicated
D	When they have finished drinking their second drink

Question 33

What feature is added to a minor ID in most states to indicate that it was issued to a person younger than 21?

A	A hologram
B	A vertical format
C	A magnetic strip
D	A state seal

Question 34

What is the percentage of alcohol in an 80-proof bottle of vodka?

A	20%
B	30%
C	10%
D	40%

Question 35

What feature is often added to IDs to keep them secure?

A	Digitally blurred photos
B	Blank backs
C	Ultraviolet text and features
D	Toll-free verification hotline numbers

Question 36

Which is an acceptable form of identification?

A	Voter's Registration Card
B	School ID
C	Passport
D	Birth Certificate

Question 37

What should you do if a guest is intoxicated when he arrives at your establishment?

A	Physically prevent him from entering.
B	Do not serve him alcohol.
C	Find out where he was drinking previously and report it to the police.
D	Serve him alcohol if he agrees to take a cab home.

Question 38

How old must a person be to purchase alcohol in most states?

A	20 years old.
B	19 years old.
C	18 years old.
D	21 years old.

Question 39

Which behavior is a sign that a guest is experiencing impaired judgment?

A	Becoming forgetful
B	Becoming depressed
C	Drinking faster
D	Talking slowly

Question 40

Which will result in a reduction of alcohol in a person’s bloodstream and help them sober up?

A	Exercising vigorously
B	Taking a cold shower
C	Passage of time
D	Drinking coffee

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Advanced ServSafe Alcohol Test (60 Questions)

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Congratulations - you have completed Advanced ServSafe Alcohol Test (60 Questions). You scored %%SCORE%% out of %%TOTAL%%. Your performance has been rated as %%RATING%%

Your answers are highlighted below.

Question 1

A guest requests a rum and cola made with 1.5 ounces of 100-proof rum. How many standards drinks does this contain?

A	2
B	2.5
C	1
D	1.5

Question 2

If you become aware of drug activity in your establishment you should:

A	Tell manager.
B	Explain the law to the guest.
C	Not stop serving nor confront guests.
D	Suggest that the involved guests leave.

Question 3

A guest who appeared very shy upon arrival at the establishment is now being loud and using foul language. Which sign of intoxication is this guest exhibiting?

A	Relaxed inhibitions
B	Impaired motor coordination
C	Slowed reaction time
D	Impaired judgment

Question 4

Which is an example of a criminal violation?

A	Serving alcohol to a guest who is taking medication.
B	Serving alcohol to a regular.
C	Serving alcohol to a pregnant woman.
D	Serving alcohol to a guest who appears to be intoxicated.

Question 5

Two guests who were happy upon arriving at your establishment are now beginning to argue. You don’t sense any immediate danger to you or other guests. What should you do?

A	Notify your manager to determine what to do.
B	Step between the 2 guests to stop the argument.
C	Let the situation resolve itself.
D	Call the police.

Question 6

When should you write an incident report?

A	One day after an incident occurs.
B	At the end of your shift.
C	Immediately after the incident.
D	If a criminal charge is filed.

Question 7

Who will have a higher BAC, a guest who is drinking a 2-ounce martini, or a guest drinking a 12-ounce beer?

A	The guest drinking the martini.
B	The guest drinking the beer.
C	Both guests will have the same BAC.
D	There is no way to know whose BAC will be higher.

Question 8

When should an employee begin assessing guests for signs of intoxication?

A	When a guest prepares to leave the establishment.
B	Any time a guest has consumed more than 1 drink per hour.
C	After a guest orders his or her second drink.
D	When a guest first arrives at the establishment.

Question 9

When you first decide to shut a guest off you should first:

A	Serve the guest one last drink.
B	Fill out an incident report.
C	Alert the other guests at the table.
D	Alert a manager and find a backup.

Question 10

A guest shows you an ID with a blank back. What does this tell you about the ID?

A	The ID is expired.
B	The ID was issued to someone under 21 years of age.
C	The ID is from a U.S. overseas territory.
D	The ID is fake.

Question 11

John drank 6 12-ounce beers from 9 p.m. to 12 a.m. How many drinks still remain in his bloodstream?

A	2
B	4
C	3
D	1

Question 12

When would you need to fill out an incident report?

A	A guest is not appropriately dressed.
B	A taxi was called for an intoxicated person.
C	A minor is seated with adults who are not drinking.
D	When a guest becomes intoxicated.

Question 13

If you are not certain that an ID is valid, what should you do?

A	Question the guest until he gives up and leaves.
B	Call the local police.
C	Ask the guest for a second valid ID.
D	Serve the guest a weaker version of the drink ordered.

Question 14

How many drinks are in a 60-ounce pitcher of beer?

A	4 drinks
B	5 drinks
C	3 drinks
D	2 drinks

Question 15

An ID that has expired is no longer

A	Genuine
B	Valid
C	Accurate
D	Voided

Question 16

How much pure alcohol is contained in each of the following: a 12 oz beer, 4 oz wine, 1 ¼ oz 80 proof alcohol or 1 oz 100 proof alcohol?

A	1/4 oz pure alcohol.
B	3/4 oz pure alcohol.
C	1 oz pure alcohol.
D	1/2 oz pure alcohol.

Question 17

Which food is mostly likely to slow the absorption of alcohol into the bloodstream?

A	Wheat bread
B	Garden salad
C	Cheese sticks
D	Unsalted pretzels

Question 18

What step should be taken after stopping service?

A	Demand that the guest leave immediately.
B	Inform coworkers that service has been stopped for the individual.
C	Remind the guest that they are drunk and you had to stop service.
D	Resume serving if the guest appears to calm down.

Question 19

What does the use of a vertical format on an ID indicate?

A	The ID is not genuine or valid.
B	The ID was issued to someone under 21.
C	The ID was issued to someone who requires corrective lenses.
D	The ID was issued to a non-state resident.

Question 20

A person who is talking or moving slowly is demonstrating what sign of intoxication?

A	Impaired motor coordination
B	Relaxed inhibitions
C	Slowed reaction time
D	Impaired judgment

Question 21

When stopping service, which statement should be avoided?

A	“Our company policy doesn’t allow me to serve you any more alcohol.”
B	“You’re drunk and you’ve had enough.”
C	“I want to make sure you get home safely.”
D	“It’s against the law for me to serve you any more alcohol.”

Question 22

Call police if a guest:

A	Is denied alcohol.
B	Exhibits threatening or abusive behavior
C	Becomes intoxicated.
D	Complains about being refused alcohol.

Question 23

Alcohol is a?

A	Stimulant
B	Blood sugar stabilizer
C	Depressant
D	Warming agent

Question 24

Four drinks are metabolized in about:

A	3 hours
B	4 hours
C	1 hour
D	2 hours

Question 25

Liquor licenses are issued and monitored by the

A	Bureau of Alcohol, Tobacco, and Firearms (ATF).
B	Liquor authority.
C	Drug Enforcement Agency (DEA).
D	Local chamber of commerce.

Question 26

A person who switches to larger or stronger drinks is demonstrating what sign of intoxication?

A	Impaired motor coordination
B	Relaxed inhibitions
C	Impaired judgment
D	Slowed reaction time

Question 27

What is true when serving a group of guests with a designated driver?

A	You cannot serve the guests to the point of intoxication.
B	You can continue service even if the guests are intoxicated.
C	You are not responsible for the guests because they have a designated driver.
D	You are not responsible for the guests if they agree not to drive.

Question 28

What should you do to verify that an ID belongs to a guest?

A	Compare the ID to confiscated fake IDs.
B	Compare the guest to the physical characteristics on the ID.
C	Compare the ID to an ID listed in an ID-checking guide.
D	Compare the guest to someone of the same approximate age.

Question 29

Most of the alcohol a person consumes is metabolized by the:

A	Kidneys
B	Small intestine
C	Liver
D	Capillaries

Question 30

What does civil liability mean for sellers or servers of alcohol?

A	They can be fined for violating the establishment’s liquor license.
B	They can be fined for failing to pass a compliance check.
C	They can be sued and forced to pay damages for injuries.
D	They can be held responsible for committing a crime.

Question 31

Once you have stopped service to a guest, what is the next step?

A	Offer food and nonalcoholic beverages.
B	Complete an incident report.
C	Alert a backup.
D	Ask the guest to leave the establishment as soon as possible.

Question 32

What should you do before stopping service to a guest?

A	Isolate the guest from other customers.
B	Complete an incident report.
C	Alert a backup.
D	Remove any alcohol from in front of the guest.

Question 33

What percentage of alcohol is passed through the small intestine into the bloodstream?

A	50%
B	80%
C	8%
D	20%

Question 34

Criminal violations of alcohol-related law may result in what?

A	Jail time
B	Civil liability
C	Payment of damages
D	Dram shop

Question 35

If a guest makes irrational or argumentative statements and starts buying drinks for strangers is exhibiting?

A	Slowed reaction time.
B	Relaxed inhibitions.
C	Impaired judgment.
D	Impaired motor coordination.

Question 36

What should you do if guests insist on driving after service has been stopped?

A	Call the police.
B	Use physical force to stop them.
C	Take their car keys.
D	Let them go because there is nothing more you can do.

Question 37

Who can be sued in a dram shop case?

A	The business, business owner, and employees
B	The business
C	The employees of the business
D	The business owner

Question 38

The manager should be informed when:

A	Party arrives with a minor.
B	Guest is being cut off alcohol.
C	Guest switches to soda.
D	A party arrives with a designated driver.

Question 39

In many states, it is illegal for operations to

A	Refuse service to guests over the age of 21.
B	Ask guests to produce a second form of ID.
C	Serve alcohol to a pregnant guest.
D	Allow drinking games such as pong and quarters.

Question 40

What is BAC?

A	Percentage of alcohol in the bloodstream.
B	Percentage of alcohol in the brain.
C	Percentage of alcohol in the small intestine.
D	Percentage of alcohol broken down by the liver.

Question 41

A guest has a birthday of February 5, 1999. In what year do they turn 21?

A	2019
B	2021
C	2020
D	2018

Question 42

What must an ID contain in order to be valid?

A	State seal
B	Social security number
C	Hologram
D	Signature

Question 43

What must you always do when checking an ID with an ID reader?

A	Scratch the magnetic stripe or bar code to ensure it is real.
B	Ask the guest to verify the readout on the display.
C	Compare the readout with the information on the ID.
D	Simply swipe or scan the ID.

Question 44

What is the best type of food for preventing intoxication?

A	Food high in sugar.
B	Food high in salt.
C	Food high in fat.
D	Food high in carbohydrates.

Question 45

Which drinks contain the same amount of alcohol?

A	4 ounces of wine; 16 ounces of beer; 1¼ ounces of 80-proof liquor; ½ ounce of 100-proof liquor.
B	3 ounces of wine; 10 ounces of beer; 1 ounce of 80-proof liquor; 1¼ ounces of 100-proof liquor.
C	6 ounces of wine; 12 ounces of beer; 1¼ ounces of 80-proof liquor; 2 ounces of 100-proof liquor.
D	5 ounces of wine; 12 ounces of beer; 1½ ounces of 80-proof liquor; 1 ounce of 100-proof liquor.

Question 46

If you fail to exercise reasonable care to an intoxicated person that results in a person being injured it is called:

A	Negligence
B	Constructive knowledge
C	Compliance
D	Actual knowledge

Question 47

In most states, how old must you be to purchase alcohol?

A	21
B	20
C	18
D	19

Question 48

Which of these will result in a reduction of alcohol in a person’s bloodstream?

A	Taking vitamins
B	Vomiting
C	Passage of time
D	Consuming energy drinks

Question 49

No state law forbids a pregnant woman to consume alcohol, but some states require you to:

A	Verbally warn pregnant guest of effects of alcohol on fetus.
B	Establish their own policies regarding serving pregnant guests.
C	Pass out written warnings to pregnant guests.
D	Post a visible sign that warns guests of alcohol’s effects on the fetus.

Question 50

Third-party liability results if a server:

A	Serves alcohol to an intoxicated guest.
B	Is injured on the job.
C	Doesn’t prevent a guest from driving away and someone is injured.
D	Serves alcohol to a minor.

Question 51

Which contains the most alcohol?

A	32 oz bottle of beer.
B	1 oz of 100 proof liquor.
C	8 oz glass of wine.
D	Mixed drink with 1 1/4 oz 80 proof liquor.

Question 52

When a guests face becomes red after having a few drinks the cause is?

A	Loss of body heat.
B	Increased heart rate.
C	Impaired motor skills.
D	Slowed reactions.

Question 53

If a guest arrives at your establishment already intoxicated, you refuse service, and they agree to take a cab, what is the final step?

A	Call the guests family.
B	Fill out an incident report.
C	Inform the server on the next shift.
D	Call the police.

Question 54

When a person drinks alcohol, which organ absorbs most of the alcohol into the bloodstream?

A	Stomach
B	Small intestine
C	Mouth and throat
D	Liver

Question 55

Which behavior is a sign that a guest is experiencing impaired motor coordination?

A	Being overly-friendly
B	Spilling drinks
C	Becoming quiet
D	Making rude comments

Question 56

What should you do if a guest is intoxicated when he arrives at your establishment?

A	Serve the guest no more than 1 alcoholic drink.
B	Make sure he gets home safely.
C	Take his car keys.
D	Use physical force to stop him from entering.

Question 57

A person who is swaying or staggering when walking is demonstrating what sign of intoxication?

A	Impaired motor coordination
B	Impaired judgment
C	Relaxed inhibitions
D	Slowed reaction time

Question 58

If you work in a large arena you must:

A	Count drinks and be aware of intoxicated guests.
B	Serve drinks in oversized cups.
C	Stop serving alcohol ¾ of way through game.
D	Allow spectators to "BYOB".

Question 59

If a man and a woman drank 4 12-ounce beers in an hour, which one will, most likely, have the higher BAC?

A	The woman.
B	The man.
C	They will have the same BAC.
D	There is no way to determine who will have a higher BAC.

Question 60

In many states, if a person drives from your establishment and injures someone, you could be held liable under:

A	Dram shop laws.
B	The traffic light system.
C	Local last call ordinances.
D	DWI convictions.

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