Module Nine

33

Module Nine, ServSafe Manager Practice Test

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What can you have installed in your buildings exterior doorways that will deny pests access to your operation?

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If you need to use poisonous or toxic pest-control materials in your operation, who should apply them?

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What should you do if you see signs of pests or any pest-related problems?

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Besides seeing insects, rodents, or other pests, what else can be a sign that you may have a pest infestation?

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What could be possible even if you only see a few pests?

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How can you deny pests access to your operation by keeping the buildings points of entry secure?

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How can you deny pests access to your operation during deliveries?

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How can pests get into your operation?

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What should be done in storage areas to deny pests food?

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How can using the FIFO system to rotate products in storage help control pests?

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Where should food and supplies be stored to deny pests food and shelter?

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How should food and supplies be stored to deny pests food and shelter?

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To deny pests food and shelter, where should outdoor garbage containers kept?

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What kind of containers should recyclables be stored in to deny pests food and shelter?

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No Question

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How should outdoor garbage containers be kept to deny pests food and shelter?

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How should garbage containers be kept to help deny pests food and shelter?

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To deny pests food and shelter, how should garbage be thrown out?

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Keeping the facility clean can help control pests by removing their food supply. How else can cleaning control pests?

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What is critical to controling pests?

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What can following these simple rules help you maintain?
• Deny pests access to the operation
• Deny pests food, water, and shelter
• Work with a licensed Pest Control Operator (PCO)

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Pests like rodents and insects can damage food, supplies, and the building. But what is the biggest risk caused by pests?

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When may the following measures be necessary?
• Regain temperature control of TCS food
• Restore physical security of the operation
• Clean and sanitize surfaces
• Confirm the safety of your water supply

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After a crisis in your operation, throw out any food that could be contaminated. What is another reason to throw out food?

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After correcting any food safety problems caused by a crisis in your operation, who do you need to get approval from to continue service?

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When a crisis occurs in your operation you must conclude if there is a significant risk to the safety or security of the food. What’s your immediate course of action when such a risk exists?

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What is the first thing you must decide if a crisis occurs in your operation?

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Contamination of the water supply by terrorists or activists is possible. What is a more common way the water supply could be contaminated?

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What is an example of a threat to the physical security of your operation that could be a risk to food safety?

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What areas of the operation could unauthorized people be a risk?

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What can happen during a power failure or a refrigeration problem?

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What term do local regulatory authorities use to describe “a significant threat or danger to health that requires immediate correction or closure of the operation to prevent injury”?

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What area outside of the facility needs regular maintenance?

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What kind of emergencies are listed here?
• Power failure
• Fire
• Flood
• Sewer backup

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Why do cracks or holes in the exterior walls of your facility need to be filled?

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What can weaken the foundation and floors of your facility as well as it’s ceilings and windows?

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What can happen if your facility is poorly maintained?

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Always keep outdoor garbage containers covered with tight-fitting lids. How should the drain plugs for these containers be kept?

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Outdoor garbage containers should be placed on a smooth, durable, and nonabsorbent surface. What is an example of this kind of surface?

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What needs to be avoided when designating a storage area for garbage and recyclables?

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Why do the garbage containers in a women’s restroom need to have a cover?

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When do garbage containers need to be covered?

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What should have these features?
• Leakproof
• Waterproof
• Pestproof
• Easy to clean

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Why should the inside and outside of garbage containers be cleaned often?

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How should garbage be handled in food prep areas to prevent odors, pests, and contamination?

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What can happen if garbage is not handled correctly in your operation?

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How can you prevent grease and condensation from building up on your walls and ceilings?

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What can happen if your ventilation system is not working correctly?

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How does ventilation improve the air inside your operation?

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What should all lights have to prevent broken glass from contaminating food or food-contact surfaces?

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What should you look for when monitoring the lighting in your operation?

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Light intensity can be different in each area of your operation, but your local regulatory authority may require food prep areas to be the brightest. Why?

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What kind of units are used to measure the light intensity or the brightness of light?

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Why is it important to have good lighting in your operation?

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Why should a grease trap be installed in a way that makes it easy to access?

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If grease traps are not kept clean, dirty water can back up into the operation. What can this lead to?

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What can be installed by a licensed plumber to prevent grease buildup from blocking a drain?

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What is a buildup of grease in pipes called?

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Where is the air gap in a correctly designed and installed sink?

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When a water connection (like a pipe to a hose) includes an open space that prevents dirty water from flowing backward into clean water, what is the open space called?

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Why is an air gap important?

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Many backflow prevention devices have a way that they can be checked to see if they are working correctly. They should be checked periodically, and this should be documented. Who should check the device?

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What is an example of a backflow prevention device with multiple check valves that will seal and protect your building’s clean water supply in case of a backflow?

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A vacuum breaker is one example of a mechanical device that will prevent backflow. What is another example of a backflow prevention device?

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What kind of backflow prevention device works by closing a check valve and sealing the water supply line shut when water flow is stopped?

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What device must be used when a hose is attached to a faucet?

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What is the best way to prevent backflow?

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What example does ServSafe give of a cross-connection that can lead to backsiphonage?

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What is it called when high water use in one area of an operation creates a vacuum in the plumbing system that sucks contaminants back into the water supply?

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What can cause a backflow?

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What is it called when contaminated water flows backward (in reverse) through a cross-connection and into a drinkable water supply?

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Why is a cross-connection dangerous?

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What is a physical link (like a pipe or a hose) between safe water and dirty water called?

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What is the most important issue regarding water safety in your operation?

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Who should work on the plumbing in your operation?

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What can happen if drinkable water becomes mixed with unsafe water?

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What can happen if plumbing is not installed and maintained correctly?

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What must be done if your operation has an on-site septic system?

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According to ServSafe, what kind of water sources are included in this list?
• Approved public water mains
• Private water sources that are regularly tested and maintained
• Closed, portable water containers
• Water transport vehicles

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Only drinkable water can touch food and food-contact surfaces. What is this water called?

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What government agency enforces the national standards for water in the U.S.?

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What will happen if your operation’s utilities and building systems are not working correctly?

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Other than being enough to meet the needs of your operation, what else do your building’s systems and utilities need to be?

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Plumbing, lighting, and ventilation are all examples of what?

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Water, electricity, gas, sewage, and garbage disposal are all examples of what?

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A sign or poster reminding staff to wash their hands before returning to work must be posted at handwashing stations. What does ServSafe call this?

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When does a garbage container need to be available at a handwashing station?

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Handwashing stations need to provide a way to dry hands. Besides disposable paper towels, what else can be provided?

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Handwashing stations must have hot and cold running water. What is another requirement for the water?

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Cross-contamination can occur when water from a handwashing sink splashes onto food or food-contact surfaces. How can this be prevented?

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Besides washing hands, what else can handwashing stations be used for?

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What should be avoided so handwashing stations remain available for staff?

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How can handwashing stations be maintained?

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Make frequent handwashing easy for staff by putting handwashing stations in convenient locations. Where are handwashing stations required?

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What alternative can be used to clean and sanitize large equipment and utensils when a three-compartment sink is unavailable?

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What should you consider when purchasing a three-compartment sink to clean and sanitize items manually?

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Make sure the dishwasher gets cleaned when it’s needed. In what way does the dishwasher need to be cleaned?

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Where should the correct settings for the dishwasher be posted?

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Dishwasher detergents and sanitizers should be approved by what agency?

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Why should handwashing stations be in convienent locations?

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What should be able to measure the following?
• Water pressure
• Water temperature
• Detergent concentration
• Sanitizer concentration

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Dishwashers should be installed in a way that prevents them from contaminating food-contact surfaces. What else should be considered when installing a dishwasher?

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How do dishwashers sanitize items?

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Make sure your equipment is working correctly by checking it yourself regularly. But only allow qualified people to perform the regular maintenance of your equipment. How can you arrange this?

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It’s best when countertop equipment stands on legs that keep it least four inches above the counter. How should the equipment be installed if it doesn’t have legs?

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It’s best when floor-mounted stationary equipment stands on legs that keep it least sx inches above the floor. How should the equipment be installed if it doesn’t have legs?

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Install stationary equipment in a way that makes it easy to clean and easy to clean around. What else should be considered when installing stationary equipment?

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According to ServSafe, food equipment should be easy to clean, durable, and damage-resistant. What are the standards for food equipment according to NSF/ANSI?

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According to national standards, food service equipment that has contact with food must be nonabsorbent, smooth, and corrosion-resistant. What organization created these standards?

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What must have the following features if it will have contact with food?
• Durable
• Easy to clean
• Damage-resistant

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What must have the following features if it will have contact with food?
• Smooth
• Nonabsorbent
• Corrosion-resistant

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If your operation sprays or flushes the floors during cleaning, what should be done if there are puddles of standing water?

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What organization is NSF accredited by?

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Why does coving need to be secured tightly to the walls?

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Why should your operation have coving to remove the corners and gaps between the floor and the wall?

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What is curved edging that is sealed between the floor and the wall?

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The floors, walls, and ceilings in your operation need regular maintenance. What is an example of how you can do this?

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Why should you choose smooth and durable materials for your operation’s ceilings, walls, and floors?